Shipping policy
Shipping Policy
Love it or your money back — if you're not completely satisfied with your purchase, contact us within 30 days of delivery for a full refund, no questions asked.
Handmade & Made to Order
Every TapeBanana piece is handmade and made to order. Please allow up to 5 business days for your order to be crafted, quality-checked, and dispatched.
Estimated Delivery Times (Once Dispatched)
- EU: 3–5 Business Days
- US: 5–10 Business Days
- Rest of Europe: 5–7 Business Days
- Rest of the World: 10–21 Business Days
Free Worldwide Shipping
We offer free shipping on all orders, worldwide. No minimums, no exceptions.
Tracking
Once your order has been dispatched, you will receive a confirmation email with tracking information so you can follow your package every step of the way.
Customs & Import Duties
International orders may be subject to customs fees or import duties imposed by the destination country. These charges are the responsibility of the recipient and are not included in the order total.
Delays
Estimated delivery times are based on standard shipping conditions and may be affected by unforeseen circumstances such as customs delays or extreme weather conditions. We appreciate your patience in such situations.
Questions?
If you have any questions about your order or shipment, please don't hesitate to contact us.